Shipping policy
Welcome to Resteez. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotions, or peak seasons, processing times may be slightly longer.
Shipping Time
Standard Shipping
- Estimated delivery: 3–7 business days
Express Shipping
- Estimated delivery: 1–3 business days
- Available for selected locations only.
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
- Free shipping may be offered on eligible orders during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing:
- Tracking Number
- Courier Partner Details
- Estimated Delivery Date
You can track your shipment using the provided tracking information.
Delivery Policy
- Please ensure that your shipping address and contact details are accurate at the time of placing your order.
- Resteez is not responsible for delays caused by incorrect or incomplete addresses.
- If a delivery attempt fails due to customer unavailability, the courier may attempt redelivery or return the package to us.
Delayed Shipments
While we strive to deliver orders on time, delays may occasionally occur due to:
- Weather conditions
- Transportation disruptions
- Public holidays
- High order volumes
- Courier service issues
We appreciate your patience and understanding in such situations.
Damaged or Missing Packages
If your package arrives damaged or if items are missing:
- Contact our customer support within 48 hours of delivery.
- Provide your order number and clear photos of the package and products.
- Our team will investigate and assist you promptly.
International Shipping
Currently, Resteez ships only within India. International shipping services may be introduced in the future.
Contact Us
If you have any questions regarding shipping, please contact us:
Resteez Customer Support
Email: connectresteez@gmail.com.
Mob: 9315249891
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)
Thank you for shopping with Resteez. We appreciate your trust and support.